FAQ
Stop in or give us a call at 231-873-5228
Where are you located?
Conveniently located at 5438 W Polk Rd, Hart, MI 49420, Polk Road Storage is just off the U.S. 31 Hart exit, providing quick and easy access for both local residents and travelers.
How do I pay?
Polk Road Storage accepts multiple convenient payment methods, including credit card, cash, check, or secure payment through our online payment portal for quick and easy account management.
What are your office hours?
The Polk Road Storage office is open Monday through Friday from 9:00 AM to 3:00 PM, providing convenient weekday hours for rentals, payments, and customer assistance.
What documentation do I need?
Renting at Polk Road Storage is simple—only a valid government-issued photo ID is required to get started.
When can I access my unit?
Once registration is completed, customers are provided with a personalized keypad access code for entry. Polk Road Storage customers have 24/7 keypad access, allowing secure and convenient entry to their storage units whenever it fits their schedule.
What does drive-up access mean?
Drive-up access at Polk Road Storage means you can pull your vehicle directly to your storage unit door, making loading and unloading quick, convenient, and hassle-free without long walks or indoor hallways.
What rental options are available?
Polk Road Storage offers flexible rental options including indoor self storage units, outdoor vehicle and RV storage, and convenient display parking through the Park-and-Sell lot, providing practical solutions for both storage and selling needs.
What am I not allowed to store?
Items not permitted for storage at Polk Road Storage include perishables, plants, animals, stolen or illegal goods, and any flammable, hazardous, or combustible materials or liquids to ensure a safe environment for all customers.